Call Centre Services

Are your calls overflowing? Is your business making the most of each and every enquiry, both day and night? Our call centre services are open 24/7, offering a welcoming, friendly and professional team to handle your business enquiry, whatever the call volumes.


Let Answers enhance your company image, maximise call capture and increase customer satisfaction. We’re simply there when the phone rings, every time.

 

Message only

It’s fast, efficient, and personal. Extend your trading hours to 24 hours, 7 days a week. Callers talk to a real person and leave a message detailing their needs. We respond within 30 seconds of the caller disconnecting.

 

Reception assistant

Reception assistant is an effective and economical way to stay in touch with your business clients. All calls are answered personally, 7 days a week, 24 hours a day, in your own company or trading name.

 

Help Desk

Voted No. 1 in client popularity, Help Desk wins hands down in service versatility.

 

Corporate support

Whether it's handling a large reception environment, technical centre or customer service pool, Answers will provide the personnel, or employ your existing team, to provide a smooth transition from your premises to theirs.

“The Answer Service do a diligent job. You are the best. We have had an issue and the turn around to answer our questions on the particular call were covered in one phone call to Answer Services. Thank you so much for everything you do for us.” — Susi Cosimo – REANNZ Service Desk.