Call Centre Services

Are your calls overflowing? Is your business making the most of each and every enquiry, both day and night? Our call centre services are open 24/7, offering a welcoming, friendly and professional team to handle your business enquiry, whatever the call volumes.


Let Answers enhance your company image, maximise call capture and increase customer satisfaction. We’re simply there when the phone rings, every time.

 

Corporate support

We provide you with your own call centre on Answers call centre site.

Answers ultimate service package provides client specific i.e. your own, Answers professionals to handle client calls. This is the creation of an actual 'client call centre' within Answers call centre, providing a true 'one call' resolution outcome for the caller.

With the latest reporting technology, you will be astounded at the information available to you about your daily call traffic. Included are call logs, statistics on every call, IVR Front end, and web and VPN connection.

Let Answers provide the resources both in people and systems whilst you set about building your core business strategies.

Partner with Answers for greater success!

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“When our Auckland Duty didn’t know what to do with a Northland callout, your operator showed initiative and thank you so much for this. Good work and thank you for using your initiative and looking that up. If it were not passed at all, we would have been stuck. ” — Karen, Mobil Dargaville/Laser Plumbing callout