Call Centre Services

Are your calls overflowing? Is your business making the most of each and every enquiry, both day and night? Our call centre services are open 24/7, offering a welcoming, friendly and professional team to handle your business enquiry, whatever the call volumes.


Let Answers enhance your company image, maximise call capture and increase customer satisfaction. We’re simply there when the phone rings, every time.

 

Emergency response

Don’t lose sleep worried about your team!

Issues can arise at any time. It could be a breakdown of machinery, a vehicle, a fall or an accident of any sort.

Answers professional team of call handlers are on hand 24x7 to handle a call for help, regardless of what that might be. You don't need to worry as you can be certain we will call you if it’s important.

With set procedures in place, your staff’s needs will be handled personally by a caring team member, providing a friendly voice at the end of the line, listening, providing reassurance and assistance at any time.

Incoming contact can be made via email, GPS, 0800/0508 or Alert Pendant. Our team will always be there to answer!

Reporting can be immediate, the next day, or as required.

Make enquiry

“The Answer Service do a diligent job. You are the best. We have had an issue and the turn around to answer our questions on the particular call were covered in one phone call to Answer Services. Thank you so much for everything you do for us.” — Susi Cosimo – REANNZ Service Desk.