Call Centre Services

Are your calls overflowing? Is your business making the most of each and every enquiry, both day and night? Our call centre services are open 24/7, offering a welcoming, friendly and professional team to handle your business enquiry, whatever the call volumes.


Let Answers enhance your company image, maximise call capture and increase customer satisfaction. We’re simply there when the phone rings, every time.

 

Reception assistant

Our professional team will advise your caller that the person they require is currently unavailable, in a meeting or with a client and will prompt for a contact name, contact telephone number and message.

The Answers team will hold on file, important information that can be given out to the caller i.e. PO Box, physical location, email or website address.

Your message will instantly be dispatched to you via mobile TXT, email, pager or fax. Additionally, should you require it, a copy of your message will be emailed or faxed to you the next working day!

Make enquiry

“Thank the middle of the night operator. Definitely very helpful. Outstanding and will not be forgotten.” — Graeme at Singer Electrical