Messages taken day or night, sent to you straight away.
When you can't answer, our AI agent answers in your business name, takes the caller's details and sends them to you by text or email. Want a person to put calls through? See Reception Assist.
From $29/month + GST and $1 per message delivered. No setup fee, no minimum term and no charge for text delivery.
Who it's for
Sole traders and small teams
You need calls captured, not transferred.
You're on the tools or with a client
You can't stop to answer, but your callers still get answered.
After hours and weekends
Callers get answered, not a voicemail box.
When something goes wrong
If your phones or team are down, divert to us and keep taking messages.
What happens on a call
We answer
We answer in your business name, with your greeting.
We take the details
We take the caller's name, number and reason for calling.
We send the message
We send you the message by email or text, straight away.
You call back
You call them back when it suits you.
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What's included
Not included: putting calls through to your team (see Reception Assist), or triage and urgent escalation (see Helpdesk).
Answering in your business name, 24/7
Message taking by an AI agent, set up and monitored by our New Zealand team
Messages by email or text
Two simple plans
Prices exclude GST. Message Only is answered by our AI agent. For human agents, talk to us for a bespoke quote or consider Reception Assist. No setup fee, no minimum term and no charge for text delivery. See Pricing for every charge.
Occasional
No messages included. Each message $1.
UNLIMITED
Unlimited messages included in this offer.
Reception Assist
Want calls put through to your team? Move to Reception Assist.
Which plan costs less for you?
Tell us roughly how many messages you get and see your estimated monthly cost.
How set-up works
Get in touch
Talk to us.
Set your greeting
Tell us your greeting and where messages should go.
Divert your calls
Divert your calls to us.
Common questions
Who answers my calls?
Our AI agent, set up and monitored by our team in New Zealand. Callers are told they're speaking with an AI agent. If you'd like human agents instead, talk to us for a bespoke quote, or consider Reception Assist.
How fast do I get my messages?
Straight away, by email or text.
Which plan should I choose?
If you expect more than 70 messages a month, the Bundle costs less. Otherwise, Occasional.
Can I upgrade later?
Yes. If you want calls put through to your team, move to Reception Assist.
Is there a minimum term?
No. There's no setup fee either.