Someone checks on your people when they're working alone.
Scheduled check-ins by trained people based in New Zealand, with escalation to your process if someone doesn't respond.
Priced to your team.
Who it's for
Lone, remote or after-hours workers
For organisations whose people work on their own.
Home and community visits
Staff visiting clients on their own have someone expecting to hear from them.
Sites and shifts alone
Night shifts, remote sites and early starts, covered at the times you set.
Travel and rural work
When someone's out of range or overdue, it's noticed and acted on.
What happens at a check-in
You set the schedule
You tell us who to check on, when and how often.
We call
At each check-in time, we call your worker.
We log it
When they respond, we log it.
We escalate
If they don't, we follow your escalation process.
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How you can have it
On its own: welfare checks as a standalone service
With Reception Assist: added on to your reception cover
With Helpdesk: included, alongside triage and escalation
How set-up works
Talk to us
Talk to us about your team, their hours and your escalation process.
We set it up
We set up the schedule and the contacts.
Check-ins start
Check-ins start.
Common questions
Who makes the checks?
Trained people based in New Zealand, because a welfare check needs human judgement.